Customer Testimonials

Our Job #1 Is Your Satisfaction

Pellegrino’s installed Phone Master 7 months ago. The instillation itself was a very easy transition, and didn’t interrupt our business. Cliff was available for the next few weeks to train the staff on how to use the system, and work out any bugs. We even threw him a couple unexpected curves that he handled promptly and graciously. Cliff checks in with us regularly, and answers our questions with a smile. His friendly demeanor is a pleasure to work with.

Maria Pellegrino
Pellegrino’s Event Center & Catering - Olympia, WA

I have worked with many phone systems and their distributors. When I took over as General Manager of Clayton Homes in Lacey, the home center was in desperate need of a good phone system. We requested bids from several suppliers and no one even came close to matching Phone Master's bid. They beat some competitors by as much as $3000! Once we made the decision to purchase from Phone Master, the system was completed by the end of that week, and we have had absolutely zero trouble since. Cliff has been helpful and taken care of every single question that has arisen since the installation. We are supremely happy with the system, and you couldn't ask for any better customer service! I would recommend Phone Master to any business thinking about upgrading or installing a phone system, the entire process has been as close to perfection as you could ever request.

Trevor E. Belch
Clayton Homes of Lacey - Lacey, WA

I have found Phone Master to be great! We installed our system in 2004, and it is still going strong.

Shawn Dean
CompuShare Management Systems, Inc. - Lacey, WA

We just moved into our new office and decided to use Phone Masters for our new phone system. Let me start by saying their customer service is top notch! Cliff has been great and went above and beyond to make the entire move easy. He is easy to work with and did a great job showing up how to use the new system. Cliff even took care of a few things for us that were outside of the scope of his responsibility, now that's customer service!! In addition, we love the new phones!!!

Jennifer Richards
Impressions Dentistry - Olympia, WA

I give Phonemaster 5 stars for service! I could barely hear customers on my phones when I called Cliff and Terrianne of Phonemaster. Within a few days of calling Phonemaster I had a new, sophisticated phone system installed without any interruption of business in my shop. The audio is crisp, clear and just what I was looking for. We opted for both desk top and handheld models. It has simple, but sophisticated features that allow us to conference call, use voice mail, caller id, and to park calls when necessary. No more dropped calls. Cliff is the expert to contact if you want to enhance your productivity and improve customer service.

MJ Rennaker
All City Lock and Key, LLC - Olympia, WA

My experience with Phonemaster goes back over 5 years. We put in a whole new telephone system in at our business and I found Phonemaster to be very competitive and best of all responsive to my tight timeline. The system they installed has worked great without any issues. Over the past five years we changed our phone carrier and we had complete shutdown with our phone and internet system. Both times Phonemaster was the first to arrive, and although there wasn't any issue with the phone system they installed, they stayed and help me with carrier service in correcting the situation. I highly recommend you consider Phonemaster for any type of phone service you're interested.

Steve Glover
South Sound Sewing & Vacuum - Olympia, WA

Phone Master has been a great resource for our firm. From installing a new phone system due to growth, expanding the system while growing even more, to present day they have been there for us every step of the way. Phone Master is a value driven, money saving, high service company. If you haven’t used them before you should start now.

J Patrick McClelland
Olympia, WA

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