About Us

Locally Owned & Operated

“We started Phone Master to provide a choice of quality and affordable telephone systems for the small & medium sized businesses in the South Puget Sound area.

Washington state law requires that all telecommunication contractors be licensed by the Department of Labor and Industries (L&I). We are fully licensed as Telecommunication Electrical Contractors and authorized by Department of L&I to install communications cabling systems and equipment.”

~Cliff & TerriAnn Hawkeswood

Our Mission & Commitment

We aim to be a leading distributor of NEC’s and ESI® between Seattle and Portland, providing high-quality voice, network, and surveillance solutions to business customers in Southwestern Washington State. We ensure our reputation reflects our commitment to quality, with your satisfaction as our priority as we strive to deliver exceptional results with every project.

Core Values

At Phone Master, we operate with honesty, integrity, and respect. We believe in treating our clients and partners the way we want to be treated, fostering trust and strong relationships in all our interactions to create a positive and collaborative environment. Our dedication to excellence drives us to continuously improve and exceed expectations.

Our Proces

Project Management

Phone Master uses personal communication for planning, tracking, and managing even the largest install or repair projects. We are your full-service telecommunication, data, and networking solution. We listen to your needs and create a system that works within those parameters.

01

Consultation & Assessment

We conduct a comprehensive evaluation of your communication needs to develop a tailored plan.

Custom Design & Planning

Our team creates a personalized solution that aligns with your business objectives and infrastructure.

02

Professional Installation

Our skilled technicians ensure precise and efficient installation for optimal system performance.

03 Bringing Smart Communications To Businesses Throughout The Puget Sound Area.

We look forward to hearing from you! For a FREE quote on telephone services, please fill out the form by clicking the button below or give us a call.

Testimonials

Hear What Our Clients Are Saying!

Discover how our expert services have made a difference for our clients. Read their testimonials to see why businesses trust us for their communication solutions.

    
 
 
        
   Aaron Wilson 
 2024-07-24
 
 
  Cliff and the Phone Master crew absolutely saved my business!  We moved to a new location, and nothing was working.  No dial tone, no way to take calls or receive faxes, it was a total disaster!  Cliff and co came out on short notice, diagnosed the problem, and got us up and running within a few hours.  I can't tell you what a relief it was.  You don't think of a phone business making a huge impact on humanity, but with his kindness, understanding, and total mastery of his craft that's exactly what happened for me and my wife.  I'm so grateful to have had this experience, and highly recommend Phone Master to anyone needing their services.  Thank you!!!
  
 
       
   Reid Bates 
 2020-03-23
 
 
  My small business deals with a lot of vendors and I am hard pressed to think of another critical vendor who is more responsive to my immediate needs than Cliff and his team at Phone Master!  Outstanding customer service and always a pleasure to work with.
  
 
       
   Cabinets By Trivonna 
 2018-01-31
 
 
  We purchased a phone System from Phone Master in April 2017.  Every time I have called them sense, the have responded enthusiastically.  If they didn't have the answer, they researched it and got back to us within a day or two at the most.  Great service after the sale.
  
 
       
   Dr. David M. Warwick, DC 
 2017-06-08
 
 
  Cliff at Phone Master helped us set up our new office phone system. From the beginning to the end, he explained things well and provided excellent customer service. Our installation was a breeze, as Cliff and his partner handled it all. And when we wanted additional optional equipment after our original installation, Cliff came to our office at 4:30 pm on a Friday, literally less than an hour after we called. He met our new office opening deadlines without a problem, delivering excellent and cheerful customer service along the way. He communicated well and promptly via phone, text, email, and in person. I would recommend Cliff and his team without reservation!
  
 
       
   Chrissy Hammond 
 2017-02-09
 
 
  WOW!!! Cliff fixes the "un-fixable" and explained everything so clearly that I could understand the issues - not to mention, he was the third vendor in as many weeks to work on our problem, and the only one to actually fix it. Can't thank him enough!
  
 
       
   Matthew Swena 
 2017-01-24
 
 
  Cliff is the best. He takes calls at all hours and his level of service is unparalleled. I'm very happy that he is our "Phone Guy." We will not be looking anywhere else for service in this area.
  
 
       
   Sara Younger 
 2015-12-07
 
 
  Helpful staff, they know their stuff!
  
 
       
   Denny Smith 
 2015-02-10
 
 
  Great service Cliff. Everyone else I talked to was a little vague. Thanks for the follow up. Your tech was great.

About Us

About Us

Locally Owned & Operated

Our Mission & Commitment

Core Values

Our Proces

Project Management

01

Consultation & Assessment

Custom Design & Planning

02

Professional Installation

03

Bringing Smart Communications To Businesses Throughout The Puget Sound Area.

Testimonials

Hear What Our Clients Are Saying!

Join Our Newsletter

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Our Services

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